FREQUENTLY ASKED QUESTIONS

(+ OTHER STUFF YOU MIGHT WANT TO KNOW)
 
WHERE ARE PRODUCTS MADE?

All products are made in house in Duluth, MN (with the exception of this product) by hand with the help of a trusty sewing machine & other handy tools.

 

WHAT IS UPCYCLING?

Up-cycling is re-using material to create something more useful or with more value than it originally had. Almost all of the leather used in each and every CRAVE accessory is either up-cycled (from old leather jackets, leather pants, and the occasional leather vest) or recycled (made from someone else’s leather scraps).

 

WHERE CAN I BUY CRAVE?

CRAVE is available online, and  through various retailers around the United States. Click here to see a list of stores.

IS WHOLESALE PRICING AVAILABLE?

Yes, indeed!  Click here for more info.

 

WHAT'S YOUR RETURN POLICY?

The goal is that you love your purchase with every ounce of your being.  But if for some reason you don't, please get in touch before taking any further action.  Returns may be shipped back within 14 days of delivery. Items must be unused, unused and free of perfume of cigarette smoke. 

 

HOW DO YOU SHIP?

Items are shipped first class through the United States Post Office (unless otherwise specified). If you require other shipping options, please contact us for arrangements.  International orders are shipped through first class international mail through the US Postal Office and typically take anywhere from 7-14 days to arrive depending on the specific region. May take longer for postal strikes, holidays or delays in customs.

 

HOW LONG DOES IT TAKE TO GET AN ORDER?

Ready made items are typically shipped out within 3-5 days once payment is received (or once payment clears if paying with an e-check). Please allow an EXTRA 3-7 days for custom orders.  Once in the hands of the trusty mail carrier- please observe USPS ship times for more info.

 

WONDERING ABOUT ANYTHING ELSE?

Send an e-mail to hello@cravebycrv.com (or use the contact form found here).

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© 2019 CRAVE LLC, DULUTH MN
CRAVE BY CARLI RAE VERGAMINI